Is LexisNexis Cirium down?

We are experiencing a service outage affecting Diio Mi and SRS Analyser. Users are observing a 500 Error. Our engineers are investigating and we will post an update no later than 1600 UTC. Please accept our apologies for any inconvenience caused by the outage and contact our Helpdesk with any questions.

Our engineers have identified the root cause of the issue. A fix has been applied and full access has been restored. The issue is now resolved.

We are currently investigating reports of HTTP 503 (Service Unavailable) responses affecting the FlightStats Flex Historical Flight Status API. At this time, the issue appears to be impacting a subset of requests to the historical flight status endpoint. Our engineering teams have been notified and are actively working to identify the cause and restore normal service as quickly as possible. We will provide an update on or before May 9, 2026 at 15:30 UTC, as more information becomes available. Thank you for your patience.

Our engineers have identified the issue impacting the FlightStats Flex Historical Flight Status API and are actively working toward a resolution. We will continue to share updates here as progress is made. Thank you for your patience, and we apologize for the inconvenience.

This incident has been resolved.

We are currently investigating reports of degraded performance affecting the Sky Stream NOTAMs feed, which appears to be related to an AWS service disruption in the US‑East‑1 region. As a result, some customers may notice a reduction in message frequency on the NOTAMs feed. As a precaution, we are also reviewing other Cirium services to assess whether they may be impacted by the same AWS disruption. Our teams are actively monitoring the situation and continuing to investigate. Further updates will be shared as more information becomes available. Thank you for your patience and understanding.

The AWS outage causing an unscheduled data source outage is still active with AWS continuing to work on the issue. https://health.aws.amazon.com/health/status

Our NOTAM feed has been fully restored and no other downstream issues have been observed.

We would like to inform you that we are currently experiencing a service issue affecting access to FlightStats.com, which began at approximately 7:02 UTC on 3 May. During this time, customers may encounter difficulties with logging in and resetting passwords. Our Engineering team is actively investigating the issue and working to determine the root cause. This matter is being treated as a high‑priority incident. We sincerely apologize for the inconvenience this may cause and greatly appreciate your patience as we work to restore full service. We will share the next update on or before 03 May 2026 at 12:26 UTC. If you require immediate assistance, please contact our Customer Support team, who will be happy to help.

The issue has been identified, and a fix is currently being implemented. Our Engineering team is actively working on it, and we will continue to provide updates as they become available. Thank you for your understanding.

Our Engineering team has identified the issue and is actively working on a resolution. Efforts to restore normal login access are ongoing, and we continue to closely monitor the situation. We will provide the next update within the next hour. Thank you for your patience and understanding.

This issue, which impacted user login and access to FlightStats.com, has been resolved, and normal service has been fully restored. All necessary corrective actions have been completed, and the platform is stable following post‑resolution monitoring. We sincerely apologize for the inconvenience this may have caused and would like to thank you for your patience and understanding throughout the incident.

We are continuing to work on a fix for this issue.

This incident has been resolved.

We experienced a short access and entitlement service outage today, 1st May, from approximately 11:50 to 12:15 UTC. The outage affected multiple products, including but not limited to Fleets Analyzer, Values Analyzer, and Dashboard. The service has been restored and all products are fully operational. We apologize for any inconvenience caused by the outage. Please contact our help desk with any questions