Resolved after 12 hours 9 minutes, affecting SRS Analyzer, on October 6, 2026.
The issue affecting SRS Analyzer, which resulted in users receiving 504 Gateway Timeout errors, has now been resolved. Service has been restored and SRS Analyzer is operating normally. We will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating Oct 06, 2026, 07:41 PM UTC
We are currently investigating reports of users being unable to access SRS Analyzer. Our engineering team has been engaged and is actively working to identify the cause of the issue. At this time, only SRS Analyzer is affected. Other products, including Diio Mi, remain operational. We will provide further updates as soon as more information becomes available.
- investigating Oct 06, 2026, 07:43 PM UTC
We are continuing to investigate this issue.
- investigating Oct 06, 2026, 11:54 PM UTC
Our investigation into the SRS Analyzer service outage remains ongoing. We will provide a further update by 3:00 AM UTC on 07 October 2026. Thank you for your patience.
- monitoring Oct 07, 2026, 02:13 AM UTC
The issue affecting SRS Analyzer, which resulted in users receiving 504 Gateway Timeout errors, has now been resolved. Service has been restored and SRS Analyzer is operating normally. We will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue.
- resolved Oct 07, 2026, 07:50 AM UTC
This incident has been resolved.
Your product runs on more than LexisNexis Cirium
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services