LexisNexis Cirium incident
Investigating issues with Values Analyzer - Online Values
Resolved after 21 hours 13 minutes, affecting Values Analyzer, on August 26, 2026.
Our engineers were able to identify the issue which has been resolved following the overnight database refresh. All A321-200neo (XLR) valuations are running successfully. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.
Affected components
Update timeline
- investigating Aug 26, 2026, 11:02 AM UTC
We are investigating an issue with Values Analyzer - Online Values. Specific and Generic valuations of the A321-200neo (XLR) are returning errors. In addition, Group and Generic Group valuations that contain the A321-200neo (XLR) are returning no results when ran. Our engineers are investigating and we will provide an update within 24 hours. Please contact the Helpdesk with any questions.
- resolved Aug 27, 2026, 08:16 AM UTC
Our engineers were able to identify the issue which has been resolved following the overnight database refresh. All A321-200neo (XLR) valuations are running successfully. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.
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