Resolved after 9 hours 6 minutes, affecting Cirium Sky™ Schedule Files, on August 18, 2026.
Our team has resolved the underlying schedules data issue and we are now working through the backlog of delivery jobs. Thank you for your continued patience.
Affected components
Update timeline
- investigating Aug 18, 2026, 08:16 AM UTC
We are currently investigating an issue affecting the creation of Sky Schedule Files. This will delay today's file deliveries. We apologise for any disruption caused and will post a further update no later than 12:15 UTC. Please contact the Help Desk with any questions.
- identified Aug 18, 2026, 12:29 PM UTC
Our data engineers have identified the underlying issue and are currently implementing a fix. On successful completion, file deliveries will resume. We will post a further update on or before 16:15 UTC.
- monitoring Aug 18, 2026, 03:44 PM UTC
Our team has resolved the underlying schedules data issue and we are now working through the backlog of delivery jobs. Thank you for your continued patience.
- resolved Aug 18, 2026, 05:22 PM UTC
This incident has been resolved.
Your product runs on more than LexisNexis Cirium
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services