LexisNexis Cirium incident

Diio MI and SRS Analyser service outage

Resolved after 1 hour 16 minutes, affecting Diio Mi and SRS Analyzer, on July 2, 2026.

resolved Jul 02, 2026, 03:34 PM UTC

The incident has been resolved across all affected services. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.

Started
Jul 02, 2026, 02:17 PM UTC
Resolved
Jul 02, 2026, 03:34 PM UTC
Duration
1h 16m
Detected by Pingoru
Jul 02, 2026, 02:17 PM UTC

Affected components

Diio MiSRS Analyzer

Update timeline

  1. investigating Jul 02, 2026, 02:17 PM UTC

    We’re experiencing a service outage with Diio Mi and SRS Analyser. Users are observing a 500 Error response when trying to run any schedule, FM Traffic or US DOT reports. Our team is currently working to restore the service. We apologize for any inconvenience. We will provide a further updated no later than 18:15 UTC.

  2. investigating Jul 02, 2026, 03:00 PM UTC

    Full access to SRS Analyser has been restored. We are still seeing some issues in Diio Mi and are continuing to investigate.

  3. resolved Jul 02, 2026, 03:34 PM UTC

    The incident has been resolved across all affected services. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.

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