LexisNexis Cirium experienced a critical incident on June 9, 2026 affecting Diio Mi and SRS Analyzer, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Diio MiSRS Analyzer
Update timeline
- investigating Jun 09, 2026, 12:21 PM UTC
We are experiencing a service outage affecting Diio Mi and SRS Analyser. Users are observing a 500 Error. Our engineers are investigating and we will post an update no later than 1600 UTC. Please accept our apologies for any inconvenience caused by the outage and contact our Helpdesk with any questions.
- resolved Jun 09, 2026, 01:49 PM UTC
Our engineers have identified the root cause of the issue. A fix has been applied and full access has been restored. The issue is now resolved.