LexisNexis Cirium incident

Diio MI and SRS Analyser outage

Resolved after 1 hour 28 minutes, affecting Diio Mi and SRS Analyzer, on June 9, 2026.

resolved Jun 09, 2026, 01:49 PM UTC

Our engineers have identified the root cause of the issue. A fix has been applied and full access has been restored. The issue is now resolved.

Started
Jun 09, 2026, 12:21 PM UTC
Resolved
Jun 09, 2026, 01:49 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 09, 2026, 12:21 PM UTC

Affected components

Diio MiSRS Analyzer

Update timeline

  1. investigating Jun 09, 2026, 12:21 PM UTC

    We are experiencing a service outage affecting Diio Mi and SRS Analyser. Users are observing a 500 Error. Our engineers are investigating and we will post an update no later than 1600 UTC. Please accept our apologies for any inconvenience caused by the outage and contact our Helpdesk with any questions.

  2. resolved Jun 09, 2026, 01:49 PM UTC

    Our engineers have identified the root cause of the issue. A fix has been applied and full access has been restored. The issue is now resolved.

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