LexisNexis Cirium incident

Performance Issue: Fleets Analyzer Queries and Exports

LexisNexis Cirium experienced a minor incident on October 29, 2025 affecting Fleets Analyzer, lasting 23m. The incident has been resolved; the full update timeline is below.

Started: Oct 29, 2025, 11:35 PM UTC
Resolved: Oct 29, 2025, 11:59 PM UTC
Duration: 23m
Detected by Pingoru: Oct 29, 2025, 11:35 PM UTC

Affected components

Fleets Analyzer

Update timeline

investigating Oct 29, 2025, 11:35 PM UTC

We have identified an issue with Fleets Analyzer causing slow query performance and preventing some queries from loading. Additionally, exports are stuck in the queue. We will share the next update by 2025-10-30 at 6:23 UTC. Thank you for your patience as we work to restore normal service. For any questions or assistance, please contact our Help Desk.
resolved Oct 29, 2025, 11:59 PM UTC

The issue with Fleets Analyzer causing incomplete queries and stuck exports has been resolved. All services are now operating normally. We will continue to closely monitor performance to ensure service is stable. Thank you for your patience during this incident.