LexisNexis Cirium experienced a minor incident on October 30, 2025 affecting Cirium Sky™ APIs and Cirium Sky™ Stream and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 30, 2025, 10:25 AM UTC
We suffered an outage of an upstream system from 8:09 to 9:33 UTC today, 29th October, affecting the processing of flight data. This outage has impacted flight status feeds, updates and flight alerts. The underlying issue has been resolved and we are working to restore all affected services. We will provide a further update no later than 14:00 UTC. For any questions or assistance, please contact our Help Desk.
- monitoring Oct 30, 2025, 11:44 AM UTC
Our services are recovering, with flight alerts being delivered normally. We are continuing to monitor performance closely and will provide further updates as required.
- resolved Oct 30, 2025, 02:24 PM UTC
This incident has been resolved. All Cirium products and systems affected by the earlier flight data outage are operational, with no data degradation. Thank you for your patience and understanding during the outage. Please contact our Help Desk if you have any ongoing issues or follow-up questions.