LexisNexis Cirium incident
New Diio Reports Degraded Performance
LexisNexis Cirium experienced a minor incident on February 26, 2026 affecting Market Alerts and Schedule Snapshot and 1 more component, lasting 15h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 05:46 PM UTC
We have identified an intermittent issue affecting all New Diio Schedule and Traffic reports, Market Alerts, Advance Bookings and Schedule Snapshot. Users may observe server errors when attempting to run reports. This issue does not affect SRS Analyzer or Diio Mi. We will post a further update within 24 hours. Please accept our apologies for any inconvenience this issue may cause and contact our Help Desk with any questions.
- resolved Feb 27, 2026, 09:20 AM UTC
This incident has been resolved. The performance issues are addressed and application is stable now. We will continue to closely monitor to ensure everything remains stable and will provide further updates if needed.