LexisNexis Cirium incident

Degraded Performance Issues - Cirium Sky API Platform, Flightstats.com and Trips Data Services

Major Resolved View vendor source →
Started
Mar 17, 2026, 10:46 AM UTC
Resolved
Mar 17, 2026, 11:53 AM UTC
Duration
1h 7m
Detected by Pingoru
Mar 17, 2026, 10:46 AM UTC

Affected components

Cirium Sky™ APIsProactive & Traveler ServicesFlightStats.com

Update timeline

  1. investigating Mar 17, 2026, 10:46 AM UTC

    We’re currently experiencing degraded performance issues with the Cirium Sky API platform, Flightstats.com and Trip Center. Users may observe a high number of server errors. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will post a further update no later than 14:45 UTC.

  2. investigating Mar 17, 2026, 11:14 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 17, 2026, 11:30 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 17, 2026, 11:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 17, 2026, 11:53 AM UTC

    This incident has been resolved. Please accept our apologies for any disruption caused and contact the Help Desk for further assistance.

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