LexisNexis Cirium experienced a major incident on March 23, 2026 affecting Cirium Sky™ APIs and Cirium Sky™ Warehouse and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 10:32 AM UTC
We are investigating a VPN issue that is affecting the ingestion of flight data from multiple airlines. The impact of this is stale flight status data in the Cirium Sky APIs, Stream and Data Warehouse, Trips and Flightstats.com. We apologise for the inconvenience caused and will post a further update no later than 14:30 UTC.
- investigating Mar 23, 2026, 10:35 AM UTC
We are continuing to investigate this issue.
- investigating Mar 23, 2026, 10:54 AM UTC
We are continuing to investigate this issue.
- resolved Mar 23, 2026, 11:27 AM UTC
The VPN connection has been restored and flight data is being received as expected from the affected upstream providers. Please accept our apologies for any disruption caused and contact the Help Desk for further assistance.