LexisNexis Cirium incident

Flight Data Outage

Resolved after 54 minutes, affecting Cirium Sky™ APIs and Cirium Sky™ Warehouse and 1 more, on March 23, 2026.

resolved Mar 23, 2026, 11:27 AM UTC

The VPN connection has been restored and flight data is being received as expected from the affected upstream providers. Please accept our apologies for any disruption caused and contact the Help Desk for further assistance.

Started
Mar 23, 2026, 10:32 AM UTC
Resolved
Mar 23, 2026, 11:27 AM UTC
Duration
54m
Detected by Pingoru
Mar 23, 2026, 10:32 AM UTC

Affected components

Cirium Sky™ APIsCirium Sky™ WarehouseCirium Sky™ StreamProactive & Traveler ServicesFlightStats.com

Update timeline

  1. investigating Mar 23, 2026, 10:32 AM UTC

    We are investigating a VPN issue that is affecting the ingestion of flight data from multiple airlines. The impact of this is stale flight status data in the Cirium Sky APIs, Stream and Data Warehouse, Trips and Flightstats.com. We apologise for the inconvenience caused and will post a further update no later than 14:30 UTC.

  2. investigating Mar 23, 2026, 10:35 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 23, 2026, 10:54 AM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 23, 2026, 11:27 AM UTC

    The VPN connection has been restored and flight data is being received as expected from the affected upstream providers. Please accept our apologies for any disruption caused and contact the Help Desk for further assistance.

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