Intermittent Errors - FlightStats Flight Status API

Update timeline

1. investigating Mar 25, 2026, 06:49 PM UTC

   We are investigating intermittent server errors impacting the FlightStats Flight Status API, first observed around 12:30 AM UTC on 2026-03-25. A limited number of customers may be impacted. The next update will be provided by 02:00 AM UTC on 2026-03-26.

2. monitoring Mar 25, 2026, 08:09 PM UTC

   Engineering has identified intermittent database connection issues impacting the Flight Status API. A change has been applied and connections have stabilized. The team continues to monitor the service and analyze the issue, with further updates to follow as needed. Please contact our Help Desk if you encounter any errors.

3. monitoring Mar 26, 2026, 09:52 AM UTC

   Our engineering team has confirmed that the service is running as expected, with no issues or restarts observed. Monitoring shows normal operation across all components, and this issue has now been resolved. If you continue to experience any irregularities, please feel free to contact us so we can assist further. Thank you for your cooperation and patience while we worked to resolve this issue.

4. resolved Mar 26, 2026, 09:52 AM UTC

   This incident has been resolved.