LexisNexis Cirium incident

Investigating issues with Fleets Analyzer - Aircraft - Summary

Resolved after 11 days 15 hours, affecting Fleets Analyzer, on March 26, 2026.

identified Mar 27, 2026, 07:38 AM UTC

We are currently addressing an issue on the Summary tab where some figures were overstated. A temporary fix has been applied to ensure the Summary now reflects the correct values. The team is working on a permanent resolution, which is targeted for completion by Wednesday end of day next week. Additionally, we have identified a related issue on the Summary page where the Total Indicative Market Value (US$M) is not being displayed in million‑dollar terms on the UI grid. This will also be addressed, with a targeted resolution planned for the following week. We will continue to provide updates as progress is made.

Started
Mar 26, 2026, 04:55 PM UTC
Resolved
Apr 07, 2026, 08:06 AM UTC
Duration
11d 15h
Detected by Pingoru
Mar 26, 2026, 04:55 PM UTC

Affected components

Fleets Analyzer

Update timeline

  1. investigating Mar 26, 2026, 04:55 PM UTC

    We are investigating an issue with Fleets Analyzer - Aircraft - Summary returning overstated aircraft counts. The Detail and Trend tabs are unaffected. We apologise for any inconvenience caused and will post a further update no later than 27th March, 01:00 UTC.

  2. investigating Mar 27, 2026, 01:06 AM UTC

    We are continuing to investigate the issue causing overstated aircraft counts in Fleets Analyzer under Aircraft Summary. Detail and Trend tabs remain unaffected. A further update will be provided no later than 27th March at 09:00 UTC. Please contact our Help Desk with any questions.

  3. identified Mar 27, 2026, 07:38 AM UTC

    We are currently addressing an issue on the Summary tab where some figures were overstated. A temporary fix has been applied to ensure the Summary now reflects the correct values. The team is working on a permanent resolution, which is targeted for completion by Wednesday end of day next week. Additionally, we have identified a related issue on the Summary page where the Total Indicative Market Value (US$M) is not being displayed in million‑dollar terms on the UI grid. This will also be addressed, with a targeted resolution planned for the following week. We will continue to provide updates as progress is made.

  4. resolved Apr 07, 2026, 08:06 AM UTC

    This incident has been resolved.

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