Resolved after 1 hour 8 minutes, affecting Cirium Sky™ APIs, on April 10, 2026.
The issue causing degraded performance on the Alerts API has been resolved. Our alert service was fully restored as of 2026‑04‑10 at 18:00 UTC and alerts are now delivering successfully. We are continuing to monitor the system and plan to deploy an additional system change next week to help prevent similar occurrences in the future. Our apologies for the inconvenience. Please contact our Help Desk with any questions.
Affected components
Update timeline
- investigating Apr 10, 2026, 05:08 PM UTC
We are investigating reports of missing alerts from the Alerts API. The incident began on 2026-04-10 at 15:18 UTC. Further updates will be shared as available.
- resolved Apr 10, 2026, 06:17 PM UTC
The issue causing degraded performance on the Alerts API has been resolved. Our alert service was fully restored as of 2026‑04‑10 at 18:00 UTC and alerts are now delivering successfully. We are continuing to monitor the system and plan to deploy an additional system change next week to help prevent similar occurrences in the future. Our apologies for the inconvenience. Please contact our Help Desk with any questions.
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