LexisNexis Cirium incident

Alerts API Degraded Performance

Minor Resolved View vendor source →
Started
Apr 10, 2026, 05:08 PM UTC
Resolved
Apr 10, 2026, 06:17 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 10, 2026, 05:08 PM UTC

Affected components

Cirium Sky™ APIs

Update timeline

  1. investigating Apr 10, 2026, 05:08 PM UTC

    We are investigating reports of missing alerts from the Alerts API. The incident began on 2026-04-10 at 15:18 UTC. Further updates will be shared as available.

  2. resolved Apr 10, 2026, 06:17 PM UTC

    The issue causing degraded performance on the Alerts API has been resolved. Our alert service was fully restored as of 2026‑04‑10 at 18:00 UTC and alerts are now delivering successfully. We are continuing to monitor the system and plan to deploy an additional system change next week to help prevent similar occurrences in the future. Our apologies for the inconvenience. Please contact our Help Desk with any questions.

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