Lever Outage History

Lever is up right now

There were 9 Lever outages since February 4, 2026 totaling 135h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lever.co

Minor April 23, 2026

Scheduling Outage for some Microsoft Office 365 Accounts - Investigating

Detected by Pingoru
Apr 23, 2026, 06:26 PM UTC
Resolved
Apr 23, 2026, 08:11 PM UTC
Duration
1h 45m
Affected: Microsoft Office 365 Email/Calendar Integration
Timeline · 2 updates
  1. investigating Apr 23, 2026, 06:26 PM UTC

    We are investigating an issue affecting some users Microsoft Office 365 email/calendar services are unable to schedule interview events or send emails in Lever. The impact appears to be limited to only accounts where Administrator Consent for email/calendar permissions is enabled. Affected users are currently unable to schedule interviews or send emails in Lever and may see one or more error messages including “Could not load events” and/or “Your email/calendar integration isn't working” related to scheduling and email. We are currently investigating this issue and will provide updates from our Engineering team as new information becomes available. Users may experience issues when scheduling interviews or sending emails. Start time: April 21, 2026, 1:40 PM PDT

  2. resolved Apr 23, 2026, 08:11 PM UTC

    This incident has been resolved. Incident Duration: April 21, 2026, 1:40 PM– April 23, 2026 11:00 AM PT Impact Summary: During this window, customers using Microsoft Office365 were unable to retrieve interviewer availability or schedule interviews. Existing data was not lost, but new scheduling actions failed until service was restored. Cause: An internal encryption key rotation was completed for several services, but a related dependency used by the calendar service was not updated. As a result, the calendar service was unable to read newly issued Microsoft access tokens, causing scheduling requests to fail for Office365-connected accounts. Mitigation: The calendar service was updated to use the correct dependency compatible with the new encryption keys. Once deployed, scheduling functionality was fully restored and verified in production. An RCA will be provided within 7-10 business days if applicable.

Read the full incident report →

Major April 21, 2026

Scheduling Outage for some Microsoft Office 365 Accounts

Detected by Pingoru
Apr 21, 2026, 03:50 PM UTC
Resolved
Apr 22, 2026, 12:07 PM UTC
Duration
20h 16m
Affected: Microsoft Office 365 Email/Calendar Integration
Timeline · 5 updates
  1. investigating Apr 21, 2026, 09:07 PM UTC

    Around 8:50am PT on 4/21/2026 we became aware of an issue where some users Microsoft Office 365 email/calendar services are unable to schedule interview events or send emails in Lever. The impact appears to be limited to only accounts where Administrator Consent for email/calendar permissions is enabled. Affected users are currently unable to schedule interviews or send emails in Lever and may see one or more the error messages “Could not load events” and/or “Your email/calendar integration isn't working” related to scheduling and email. We are currently investigating this issue and will provide updates from our Engineering team as new information becomes available.

  2. investigating Apr 21, 2026, 11:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 22, 2026, 01:05 AM UTC

    We have identified the issue causing failed Lever user permission syncs with Microsoft Office 365 email/calendar services for users with Administrator provided email/calendar permissions. A fix was deployed at approx. 4:39pm PT on 4/21/2026. We are actively monitoring the fix to ensure continued email/calendar sync availability.

  4. resolved Apr 22, 2026, 12:07 PM UTC

    This incident has been resolved. Issue: Users with Microsoft 365 calendar integrations experienced authentication failures, causing email and calendar sync to stop working. Resetting the calendar cache resulted in an endless loading state. Impact: Affected users were unable to schedule interviews or view availability in Lever. The issue was limited to accounts using Admin Consent–based Microsoft 365 authentication. A fix was applied at approximately 4:39 pm PDT on 4/24/2026. An RCA will be available within 7-10 business days if applicable.

  5. postmortem Apr 23, 2026, 01:33 PM UTC

    We want to share an update on a recent automation issue, including what happened, how it was resolved, and the steps we’ve taken to prevent it from happening again. **Date/Time:** April 21, 2026, **1:40 PM – 4:39 PM PDT** **Duration:** **2 hours 59 minutes** ### Customer Impact During this window, customers using Microsoft Office365 were unable to retrieve interviewer availability or schedule interviews. Existing data was not lost, but new scheduling actions failed until service was restored. ### Root Cause An internal encryption key rotation was completed for several services, but a related dependency used by the calendar service was not updated. As a result, the calendar service was unable to read newly issued Microsoft access tokens, causing scheduling requests to fail for Office365-connected accounts. ### Resolution The calendar service was updated to use the correct dependency compatible with the new encryption keys. Once deployed, scheduling functionality was fully restored and verified in production. ### Preventative Actions * Expand automated test coverage to explicitly validate scheduling flows for Microsoft Office365 accounts. * Improve internal validation and service dependency checks during encryption key rotations.

Read the full incident report →

Major April 17, 2026

API key generation issues in EU data center

Detected by Pingoru
Apr 17, 2026, 05:45 PM UTC
Resolved
Apr 17, 2026, 06:53 PM UTC
Duration
1h 7m
Affected: Integration API & Webhooks
Timeline · 2 updates
  1. investigating Apr 17, 2026, 05:45 PM UTC

    We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly

  2. resolved Apr 17, 2026, 06:53 PM UTC

    This incident has been resolved. Impact Summary: Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC). Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected An RCA will be provided within 7-10 business days if applicable.

Read the full incident report →

Major April 17, 2026

Intermittent “Site Not Found” Errors Accessing hire.lever.co

Detected by Pingoru
Apr 17, 2026, 05:15 PM UTC
Resolved
Apr 17, 2026, 09:11 PM UTC
Duration
3h 55m
Affected: Hire
Timeline · 5 updates
  1. investigating Apr 17, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 05:33 PM UTC

    Impact: Partial outage – subset of users unable to access Lever We are investigating reports that some users receive a “Site Not Found” error when accessing hire.lever.co and related pages. This issue appears limited to a subset of customers and is related to an ongoing incident with our upstream network provider (Cloudflare): https://www.cloudflarestatus.com/ Our systems are operating normally, but connectivity for some users is being impacted by this third‑party provider. We are monitoring their incident and will provide updates as more information becomes available. There is currently no known workaround.

  3. identified Apr 17, 2026, 05:36 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 17, 2026, 06:59 PM UTC

    Cloudflare has implemented a fix for this issue and are currently monitoring. Impact: Partial outage – a subset of users were unable to access Lever Some users may have received a “Site Not Found” error when accessing hire.lever.co and related pages. For updated info and an RCA, refer to Cloudflare's status page: https://www.cloudflarestatus.com/

  5. resolved Apr 17, 2026, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 26, 2026

Lever Outage

Detected by Pingoru
Mar 26, 2026, 10:00 PM UTC
Resolved
Mar 26, 2026, 10:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 27, 2026, 06:07 PM UTC

    At about 3:00pm PST on 3/26/2026 the Lever Support Team triggered a data operation job through an internal admin interface. The data required for this job did not have sufficient database indexes available on the server which caused significant strain on the database servers. The result of this caused site degradation and failed page loads for hire.lever.co between 3:04pm - 3:26pm PST. Impacted users would notice a "500 error" during the affected page loads. Service was restored to all users as of 3:26pm PST. Following this time we continued to optimize the databases for the intended data operation. Full functionality was reached at about 10:00pm PST.

Read the full incident report →

Minor March 26, 2026

Lever Reporting Delays - Resolved

Detected by Pingoru
Mar 26, 2026, 12:02 PM UTC
Resolved
Mar 26, 2026, 06:13 PM UTC
Duration
6h 10m
Affected: Visual Insights
Timeline · 5 updates
  1. investigating Mar 26, 2026, 12:02 PM UTC

    We are investigating an issue affecting the availability of reporting data. Users may experience delays in getting up-to-date reporting data, specifically related to profile cards. Start time: Approximately 4 am EST Next update: 10 am EST or sooner.

  2. identified Mar 26, 2026, 12:36 PM UTC

    We have identified the root cause affecting the delay of data related top profile cards. Mitigation is currently in progress. Next update: 10:30 am EST or sooner.

  3. monitoring Mar 26, 2026, 02:12 PM UTC

    Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours. We are monitoring for continued performance and stability. Next update: 12 pm EST or upon full resolution.

  4. monitoring Mar 26, 2026, 02:13 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 26, 2026, 06:13 PM UTC

    This incident has been resolved. Impact Summary: Users may have experienced delays in getting up-to-date reporting data, specifically related to profile cards. Incident Duration: Started at approximately 4 am EST and resolution confirmed at 9 am EST An RCA will be provided within 7-10 business days

Read the full incident report →

Minor March 5, 2026

AI Interview Companion Lever settings issue

Detected by Pingoru
Mar 05, 2026, 07:59 PM UTC
Resolved
Mar 09, 2026, 06:13 PM UTC
Duration
3d 22h
Affected: Hire
Timeline · 4 updates
  1. identified Mar 05, 2026, 07:59 PM UTC

    We’ve identified the issue causing the "enable AI Interview Companion for all postings" button to not work, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.

  2. identified Mar 06, 2026, 09:25 PM UTC

    We’ve completed a fix for the issue that caused the “Enable AI Interview Companion for all postings” button to stop working. The team is currently finishing testing, and the release is planned for Monday, March 9. Additional updates will be provided as soon as the fix is deployed. Next update: Monday, March 9 at 12:00 PM ET or earlier.

  3. identified Mar 09, 2026, 04:36 PM UTC

    We’ve completed a fix for the issue that caused the “Enable AI Interview Companion for all postings” button to stop working. The release is expected to be deployed today. Next update: Monday, March 9, at 5:00 PM ET or earlier.

  4. resolved Mar 09, 2026, 06:13 PM UTC

    The issue with the AI Interview Companion Enable for all Jobs settings in Lever has been resolved. The incident occurred from 11:59 am PST 3/6/2026 - 10 am PST 3/9/2026. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Minor February 11, 2026

Intermittent issues impacting Lever Hire

Detected by Pingoru
Feb 11, 2026, 06:26 PM UTC
Resolved
Feb 12, 2026, 01:36 AM UTC
Duration
7h 9m
Affected: HireHire
Timeline · 3 updates
  1. investigating Feb 11, 2026, 06:26 PM UTC

    We are currently investigating an issue that is causing general opportunities to be created when an opportunity is archived. Issues impacting candidate archiving were noticed around February 10, 2026 at 1:00 PM PT. Our Engineering teams are actively working to resolve this as soon as possible.

  2. identified Feb 11, 2026, 08:08 PM UTC

    We’ve identified the issue causing general opportunities to be created when an opportunity is archived, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.

  3. resolved Feb 12, 2026, 01:36 AM UTC

    The issue where general opportunities were showing when archiving opportunities has been resolved. The incident occurred from February 10, 2026 at 1:00 PM PT to February 11, 2026 at 5:30 PM PT. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Minor February 4, 2026

Intermittent issues impacting Lever API

Detected by Pingoru
Feb 04, 2026, 12:04 PM UTC
Resolved
Feb 04, 2026, 01:05 PM UTC
Duration
1h 1m
Affected: Integration API & Webhooks
Timeline · 4 updates
  1. investigating Feb 04, 2026, 12:04 PM UTC

    We are currently investigating an issue that is intermittently affecting the API. Our Engineering teams are actively working to resolve this as soon as possible.

  2. identified Feb 04, 2026, 12:33 PM UTC

    The issue has been identified and we are working on the fix.

  3. monitoring Feb 04, 2026, 12:37 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Feb 04, 2026, 01:05 PM UTC

    The incident occurred from 3:30 am Pacific time until 5:00 am Pacific time. No further action will be required from impacted users to have restored functionality. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

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