Lever incident

API key generation issues in EU data center

Major Resolved View vendor source →
Started
Apr 17, 2026, 05:45 PM UTC
Resolved
Apr 17, 2026, 06:53 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 17, 2026, 05:45 PM UTC

Affected components

Integration API & Webhooks

Update timeline

  1. investigating Apr 17, 2026, 05:45 PM UTC

    We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly

  2. resolved Apr 17, 2026, 06:53 PM UTC

    This incident has been resolved. Impact Summary: Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC). Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected An RCA will be provided within 7-10 business days if applicable.

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