Lever experienced a minor incident on March 26, 2026 affecting Visual Insights, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 12:02 PM UTC
We are investigating an issue affecting the availability of reporting data. Users may experience delays in getting up-to-date reporting data, specifically related to profile cards. Start time: Approximately 4 am EST Next update: 10 am EST or sooner.
- identified Mar 26, 2026, 12:36 PM UTC
We have identified the root cause affecting the delay of data related top profile cards. Mitigation is currently in progress. Next update: 10:30 am EST or sooner.
- monitoring Mar 26, 2026, 02:12 PM UTC
Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours. We are monitoring for continued performance and stability. Next update: 12 pm EST or upon full resolution.
- monitoring Mar 26, 2026, 02:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 26, 2026, 06:13 PM UTC
This incident has been resolved. Impact Summary: Users may have experienced delays in getting up-to-date reporting data, specifically related to profile cards. Incident Duration: Started at approximately 4 am EST and resolution confirmed at 9 am EST An RCA will be provided within 7-10 business days