Lever Reporting Delays - Resolved

Update timeline

1. investigating Mar 26, 2026, 12:02 PM UTC

   We are investigating an issue affecting the availability of reporting data. Users may experience delays in getting up-to-date reporting data, specifically related to profile cards. Start time: Approximately 4 am EST Next update: 10 am EST or sooner.

2. identified Mar 26, 2026, 12:36 PM UTC

   We have identified the root cause affecting the delay of data related top profile cards. Mitigation is currently in progress. Next update: 10:30 am EST or sooner.

3. monitoring Mar 26, 2026, 02:12 PM UTC

   Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours. We are monitoring for continued performance and stability. Next update: 12 pm EST or upon full resolution.

4. monitoring Mar 26, 2026, 02:13 PM UTC

   We are continuing to monitor for any further issues.

5. resolved Mar 26, 2026, 06:13 PM UTC

   This incident has been resolved. Impact Summary: Users may have experienced delays in getting up-to-date reporting data, specifically related to profile cards. Incident Duration: Started at approximately 4 am EST and resolution confirmed at 9 am EST An RCA will be provided within 7-10 business days