Level Outage History

Level is up right now

Level had 9 outages in the last 2 years totaling 18h 37m of downtime — averaging 0.4 incidents per month.

There were 9 Level outages since September 21, 2025 totaling 18h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.level.io

Major September 10, 2026

Critical Queue, Default Que...

Detected by Pingoru
Sep 10, 2026, 03:47 AM UTC
Resolved
Sep 10, 2026, 02:56 PM UTC
Duration
11h 8m
Affected: Queues (Critical Queue)Queues (Default Queue)Queues (Search Queue)
Timeline · 3 updates
  1. investigating Sep 10, 2026, 03:47 AM UTC

    Critical Queue went down.

  2. resolved Sep 10, 2026, 03:56 AM UTC

    Search Queue recovered.

  3. resolved Sep 10, 2026, 02:56 PM UTC

    Critical Queue and Default Queue recovered.

Read the full incident report →

Major August 5, 2026

Default Queue and Automatio...

Detected by Pingoru
Aug 05, 2026, 01:50 PM UTC
Resolved
Aug 05, 2026, 07:14 PM UTC
Duration
5h 23m
Affected: Queues (Default Queue)Queues (Automations Queue)
Timeline · 4 updates
  1. investigating Aug 05, 2026, 01:50 PM UTC

    Default Queue and Automations Queue went down.

  2. resolved Aug 05, 2026, 01:59 PM UTC

    Default Queue recovered.

  3. resolved Aug 05, 2026, 06:33 PM UTC

    Default Queue recovered.

  4. resolved Aug 05, 2026, 07:14 PM UTC

    Default Queue recovered.

Read the full incident report →

Major August 4, 2026

Level API and Agents API ar...

Detected by Pingoru
Aug 04, 2026, 05:19 PM UTC
Resolved
Aug 04, 2026, 05:24 PM UTC
Duration
5m
Affected: Core App (Level API)Core App (Agents API)
Timeline · 2 updates
  1. investigating Aug 04, 2026, 05:19 PM UTC

    Level API and Agents API went down.

  2. resolved Aug 04, 2026, 05:24 PM UTC

    Level API recovered.

Read the full incident report →

Major July 29, 2026

Automations Queue is down

Detected by Pingoru
Jul 29, 2026, 07:18 PM UTC
Resolved
Jul 29, 2026, 07:21 PM UTC
Duration
2m
Affected: Queues (Automations Queue)
Timeline · 2 updates
  1. investigating Jul 29, 2026, 07:18 PM UTC

    Automations Queue went down.

  2. resolved Jul 29, 2026, 07:21 PM UTC

    Automations Queue recovered.

Read the full incident report →

Major June 4, 2026

Level API, Agents API, and ...

Detected by Pingoru
Jun 04, 2026, 01:27 PM UTC
Resolved
Jun 04, 2026, 01:58 PM UTC
Duration
30m
Affected: Core App (Level API)Core App (Agents API)Queues (Critical Queue)Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)Queues (Integrations Queue)
Timeline · 2 updates
  1. investigating Jun 04, 2026, 01:27 PM UTC

    Level API and Agents API went down.

  2. resolved Jun 04, 2026, 01:58 PM UTC

    Agents API recovered.

Read the full incident report →

Major October 26, 2025

Default Queue, Automations ...

Detected by Pingoru
Oct 26, 2025, 05:07 AM UTC
Resolved
Oct 26, 2025, 06:03 AM UTC
Duration
56m
Affected: Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)
Timeline · 2 updates
  1. investigating Oct 26, 2025, 05:07 AM UTC

    Automations Queue went down.

  2. resolved Oct 26, 2025, 06:03 AM UTC

    Search Queue recovered.

Read the full incident report →

Major October 24, 2025

Default Queue and Search Qu...

Detected by Pingoru
Oct 24, 2025, 06:09 AM UTC
Resolved
Oct 24, 2025, 06:27 AM UTC
Duration
18m
Affected: Queues (Default Queue)Queues (Search Queue)
Timeline · 2 updates
  1. investigating Oct 24, 2025, 06:09 AM UTC

    Default Queue went down.

  2. resolved Oct 24, 2025, 06:27 AM UTC

    Default Queue recovered.

Read the full incident report →

Major October 23, 2025

Search Queue is down

Detected by Pingoru
Oct 23, 2025, 08:07 PM UTC
Resolved
Oct 23, 2025, 08:10 PM UTC
Duration
3m
Affected: Queues (Search Queue)
Timeline · 2 updates
  1. investigating Oct 23, 2025, 08:07 PM UTC

    Search Queue went down.

  2. resolved Oct 23, 2025, 08:10 PM UTC

    Search Queue recovered.

Read the full incident report →

Major October 17, 2025

Default Queue is down

Detected by Pingoru
Oct 17, 2025, 06:10 AM UTC
Resolved
Oct 17, 2025, 06:19 AM UTC
Duration
9m
Affected: Queues (Default Queue)
Timeline · 2 updates
  1. investigating Oct 17, 2025, 06:10 AM UTC

    Default Queue went down.

  2. resolved Oct 17, 2025, 06:19 AM UTC

    Default Queue recovered.

Read the full incident report →