Level incident

Level API, Agents API, and 5 other services are down

Resolved after 30 minutes, affecting Queues (Critical Queue) and Queues (Default Queue) and 1 more, on June 4, 2026.

investigating Jun 04, 2026, 01:57 PM UTC

Level API recovered.

Started
Jun 04, 2026, 01:27 PM UTC
Resolved
Jun 04, 2026, 01:58 PM UTC
Duration
30m
Detected by Pingoru
Jun 04, 2026, 01:27 PM UTC

Affected components

Queues (Critical Queue)Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)Queues (Integrations Queue)Core App (Level API)Core App (Agents API)

Update timeline

  1. investigating Jun 04, 2026, 01:27 PM UTC

    Level API and Agents API went down.

  2. investigating Jun 04, 2026, 01:30 PM UTC

    Default Queue and Search Queue went down.

  3. investigating Jun 04, 2026, 01:34 PM UTC

    Critical Queue and Integrations Queue went down.

  4. investigating Jun 04, 2026, 01:36 PM UTC

    Automations Queue went down.

  5. investigating Jun 04, 2026, 01:54 PM UTC

    Integrations Queue recovered.

  6. investigating Jun 04, 2026, 01:54 PM UTC

    Critical Queue recovered.

  7. investigating Jun 04, 2026, 01:56 PM UTC

    Default Queue, Automations Queue, and Search Queue recovered.

  8. investigating Jun 04, 2026, 01:57 PM UTC

    Level API recovered.

  9. resolved Jun 04, 2026, 01:58 PM UTC

    Agents API recovered.

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