Level experienced a major incident on June 4, 2026 affecting Core App (Level API) and Core App (Agents API) and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Core App (Level API)Core App (Agents API)Queues (Critical Queue)Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)Queues (Integrations Queue)
Update timeline
- investigating Jun 04, 2026, 01:27 PM UTC
Level API and Agents API went down.
- resolved Jun 04, 2026, 01:58 PM UTC
Agents API recovered.