Level experienced a major incident on August 4, 2026 affecting Core App (Level API) and Core App (Agents API), lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Core App (Level API)Core App (Agents API)
Update timeline
- investigating Aug 04, 2026, 05:19 PM UTC
Level API and Agents API went down.
- resolved Aug 04, 2026, 05:24 PM UTC
Level API recovered.