Level experienced a major incident on August 20, 2026 affecting Queues (Critical Queue) and Queues (Default Queue) and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Queues (Critical Queue)Queues (Default Queue)Queues (Search Queue)
Update timeline
- investigating Aug 20, 2026, 05:14 AM UTC
Default Queue and Search Queue went down.
- resolved Aug 20, 2026, 05:19 AM UTC
Critical Queue, Default Queue, and Search Queue recovered.