Level experienced a major incident on August 13, 2026 affecting Queues (Critical Queue) and Queues (Default Queue) and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Queues (Critical Queue)Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)
Update timeline
- investigating Aug 13, 2026, 07:16 PM UTC
Automations Queue went down.
- resolved Aug 13, 2026, 07:25 PM UTC
Default Queue, Automations Queue, and Search Queue recovered.