Level experienced a major incident on August 5, 2026 affecting Queues (Default Queue) and Queues (Automations Queue), lasting 5h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Queues (Default Queue)Queues (Automations Queue)
Update timeline
- investigating Aug 05, 2026, 01:50 PM UTC
Default Queue and Automations Queue went down.
- resolved Aug 05, 2026, 01:59 PM UTC
Default Queue recovered.
- resolved Aug 05, 2026, 06:33 PM UTC
Default Queue recovered.
- resolved Aug 05, 2026, 07:14 PM UTC
Default Queue recovered.