Level experienced a major incident on May 13, 2026 affecting Queues (Critical Queue) and Queues (Default Queue) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Queues (Critical Queue)Queues (Default Queue)Queues (Automations Queue)Queues (Search Queue)Queues (Integrations Queue)
Update timeline
- investigating May 13, 2026, 03:10 AM UTC
Search Queue and Integrations Queue went down.
- resolved May 13, 2026, 03:13 AM UTC
Search Queue recovered.
- resolved May 13, 2026, 03:30 AM UTC
Critical Queue, Default Queue, Automations Queue, and 2 other resources recovered.