Lessonly Outage History

Lessonly is up right now

Lessonly had 50 outages in the last 2 years totaling 423h 47m of downtime — averaging 2.1 incidents per month.

There were 50 Lessonly outages since June 30, 2025 totaling 423h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lessonly.com

Critical December 5, 2025

Cloudflare Outage Impacting Seismic Tenants

Detected by Pingoru
Dec 05, 2025, 08:50 AM UTC
Resolved
Dec 05, 2025, 09:13 AM UTC
Duration
23m
Affected: U.S. West0U.S. West1U.S. West2U.S. West3U.S. East0U.S. East1U.S. East2U.S. East3U.S. East4U.S. SouthWest1CAN1 (Canada)UK1 (U.K.)DE1 (Germany)CH1 (Switzerland)AUS2 (Australia)JP1 (Japan)HK1 (East Asia)
Timeline · 3 updates
  1. investigating Dec 05, 2025, 03:06 PM UTC

    Customers were experiencing a "500" error during this issue

  2. investigating Dec 05, 2025, 03:07 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2025, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 10, 2025

Slowness for Customers in US East4 Region

Detected by Pingoru
Nov 10, 2025, 01:08 PM UTC
Resolved
Nov 10, 2025, 03:59 PM UTC
Duration
2h 51m
Affected: U.S. East4
Timeline · 3 updates
  1. investigating Nov 10, 2025, 01:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 10, 2025, 01:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2025, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 7, 2025

Email Blast Send Delays/Failures in U.S. East Region

Detected by Pingoru
Nov 07, 2025, 06:45 PM UTC
Resolved
Nov 08, 2025, 05:03 PM UTC
Duration
22h 17m
Affected: Bulk Email
Timeline · 4 updates
  1. identified Nov 07, 2025, 06:45 PM UTC

    Customer may see email blasts delays and failures. Teams working on addressing the issue and have identified the cause.

  2. identified Nov 07, 2025, 07:24 PM UTC

    Delayed email blasts have processed. The teams are continuing to address root causes of the issue to ensure issues to not resurface.

  3. monitoring Nov 07, 2025, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2025, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025

Slowness and intermittent loading issues with Learning

Detected by Pingoru
Oct 31, 2025, 09:03 PM UTC
Resolved
Nov 01, 2025, 09:53 AM UTC
Duration
12h 49m
Affected: Learning Web
Timeline · 4 updates
  1. investigating Oct 31, 2025, 09:03 PM UTC

    We are currently investigating this issue.

  2. identified Oct 31, 2025, 11:04 PM UTC

    Teams are working on resolution. Customers may see slowness and hanging in some areas of the platform.

  3. monitoring Nov 01, 2025, 12:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 01, 2025, 09:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Azure Cloud Services Issues

Detected by Pingoru
Oct 29, 2025, 04:26 PM UTC
Resolved
Oct 30, 2025, 04:39 AM UTC
Duration
12h 13m
Affected: U.S. West0U.S. West1U.S. West2U.S. West3U.S. East0U.S. East1U.S. East2U.S. East3U.S. East4U.S. SouthWest1Office OnlineOutlook Add-In
Timeline · 4 updates
  1. investigating Oct 29, 2025, 04:26 PM UTC

    Seismic is seeing issues with services in Microsoft Azure Cloud and AWS services. Any impact to Seismic is being investigated. At this time all regions appear operational.

  2. identified Oct 29, 2025, 04:41 PM UTC

    We are seeing issues loading the Outlook Add-In due to service issues in Azure Cloud Services. The team is continuing to investigate and in communication with Azure.

  3. identified Oct 29, 2025, 05:12 PM UTC

    Issues have bee isolated to Azure, no impact to AWS. Azure is currently assessing failover options. At this time Seismic is seeing impact to the Outlook Add-In. They will continue to provide Seismic updates.

  4. resolved Oct 30, 2025, 04:39 AM UTC

    Azure closed out its incident and full recovery was observed at approximately 4:20 PM PDT. Seismic observed loading issues with the Outlook Add-in during the incident. Details about the incident can be located here. https://azure.status.microsoft/en-us/status/history/

Read the full incident report →

Minor October 20, 2025

Seismic is experiencing intermittent issues due to AWS service disruptions

Detected by Pingoru
Oct 20, 2025, 04:28 PM UTC
Resolved
Oct 21, 2025, 12:04 AM UTC
Duration
7h 35m
Affected: Digital Sales RoomBulk EmailFTP ServiceLearning WebLiveInsightsLiveSend
Timeline · 6 updates
  1. investigating Oct 20, 2025, 04:28 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 20, 2025, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 20, 2025, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 20, 2025, 05:12 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 20, 2025, 09:24 PM UTC

    We are seeing recovery from the Amazon AWS outages reported today. We are continuing to monitor all Seismic services running on the Amazon AWS cloud.

  6. resolved Oct 21, 2025, 12:04 AM UTC

    Amazon AWS has provided a final update on today incident. https://health.aws.amazon.com/health/status

Read the full incident report →

Minor October 20, 2025

Seismic is currently experiencing service impacts due to a third-party vendor incident affecting AWS infrastructure in the US-East-1 region.

Detected by Pingoru
Oct 20, 2025, 09:55 AM UTC
Resolved
Oct 20, 2025, 10:08 AM UTC
Duration
13m
Affected: U.S. East1
Timeline · 2 updates
  1. investigating Oct 20, 2025, 09:55 AM UTC

    We are currently experiencing limited service impacts due to a third-party vendor incident affecting AWS infrastructure in the us-east-1 region. We are actively monitoring the situation and will provide updates as the vendor works toward resolution.

  2. resolved Oct 20, 2025, 10:08 AM UTC

    We are starting to see recovery of infrastructure in AWS’ US-East-1 region, and will continue to monitor the recovery progress. We will continue to provide updates as they become available.

Read the full incident report →

Major October 14, 2025

Login issues for some East US customers

Detected by Pingoru
Oct 14, 2025, 03:23 PM UTC
Resolved
Oct 14, 2025, 04:40 PM UTC
Duration
1h 17m
Affected: U.S. East0U.S. East2U.S. East3
Timeline · 3 updates
  1. investigating Oct 14, 2025, 03:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2025, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 14, 2025

Login issues for some West US customers

Detected by Pingoru
Oct 14, 2025, 01:39 PM UTC
Resolved
Oct 14, 2025, 04:40 PM UTC
Duration
3h 1m
Affected: U.S. West0U.S. West1U.S. West2
Timeline · 3 updates
  1. investigating Oct 14, 2025, 01:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2025, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 13, 2025

Learning login issues for some customers.

Detected by Pingoru
Oct 13, 2025, 05:12 PM UTC
Resolved
Oct 13, 2025, 05:42 PM UTC
Duration
30m
Affected: Learning Web
Timeline · 4 updates
  1. investigating Oct 13, 2025, 05:12 PM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2025, 05:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2025, 05:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2025, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2025

Login/search issues in some East US regions

Detected by Pingoru
Oct 09, 2025, 02:29 PM UTC
Resolved
Oct 09, 2025, 04:18 PM UTC
Duration
1h 48m
Affected: U.S. East0U.S. East2U.S. East3
Timeline · 3 updates
  1. investigating Oct 09, 2025, 02:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 09, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 7, 2025

Livesend Recipient Validation Issue

Detected by Pingoru
Oct 07, 2025, 05:20 PM UTC
Resolved
Oct 07, 2025, 08:21 PM UTC
Duration
3h 1m
Affected: LiveSend
Timeline · 3 updates
  1. investigating Oct 07, 2025, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2025, 06:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2025, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2025

Slowness and degraded performance in U.S. EAST4 region

Detected by Pingoru
Sep 30, 2025, 04:02 PM UTC
Resolved
Sep 30, 2025, 06:13 PM UTC
Duration
2h 11m
Affected: U.S. East4
Timeline · 4 updates
  1. investigating Sep 30, 2025, 04:02 PM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2025, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 27, 2025

Customers in CH1 (Switzerland) region experiencing issues with tenant availability due to Azure Storage problem

Detected by Pingoru
Sep 27, 2025, 01:07 AM UTC
Resolved
Sep 28, 2025, 06:56 PM UTC
Duration
1d 17h
Affected: CH1 (Switzerland)
Timeline · 5 updates
  1. identified Sep 27, 2025, 01:07 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 27, 2025, 02:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 27, 2025, 02:38 AM UTC

    Microsoft Azure has identified an issue in their Switzerland North region and is currently working on next steps.

  4. monitoring Sep 27, 2025, 05:49 AM UTC

    Microsoft Azure has restored service in the Switzerland region.

  5. resolved Sep 28, 2025, 06:56 PM UTC

    Azure fully resolved the incident and all Seismic services were recovered. We will continue to monitor closely and initiate failover plans if needed.

Read the full incident report →

Major September 22, 2025

Guided Assembly Presentation Generation Errors

Detected by Pingoru
Sep 22, 2025, 06:52 PM UTC
Resolved
Sep 22, 2025, 10:49 PM UTC
Duration
3h 57m
Affected: U.S. East0U.S. East2U.S. East3
Timeline · 4 updates
  1. investigating Sep 22, 2025, 06:52 PM UTC

    We are currently investigating this issue.

  2. identified Sep 22, 2025, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2025, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2025, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 28, 2025

New Users Google Drive Connectivity

Detected by Pingoru
Aug 28, 2025, 05:21 PM UTC
Resolved
Sep 05, 2025, 12:57 PM UTC
Duration
7d 19h
Affected: Google Drive Sync
Timeline · 4 updates
  1. investigating Aug 28, 2025, 05:21 PM UTC

    New users receiving "app is blocked" message when connecting to Google drive. We are currently investigating.

  2. identified Aug 29, 2025, 04:21 PM UTC

    Seismic is working with Google to resolve the issue with new user connections.

  3. identified Sep 02, 2025, 09:14 PM UTC

    Seismic and Google are continuing to make progress on resolving the access issues for new users connecting Google. Our team is treating it with top priority.

  4. resolved Sep 05, 2025, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 27, 2025

Tenants in West3 region slow to load and library inaccessible

Detected by Pingoru
Aug 27, 2025, 01:28 PM UTC
Resolved
Aug 27, 2025, 02:35 PM UTC
Duration
1h 6m
Affected: U.S. West3
Timeline · 4 updates
  1. investigating Aug 27, 2025, 01:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2025, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 27, 2025, 02:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 27, 2025, 02:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2025

Intermittent loading issues for tenants in the U.S. EAST3 Region

Detected by Pingoru
Aug 12, 2025, 10:31 PM UTC
Resolved
Aug 14, 2025, 12:12 AM UTC
Duration
1d 1h
Affected: U.S. East3
Timeline · 3 updates
  1. investigating Aug 12, 2025, 10:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2025, 10:44 PM UTC

    Issue is resolved and teams are investigating root cause.

  3. resolved Aug 14, 2025, 12:12 AM UTC

    Please contact Seismic Support for additional for official RCA.

Read the full incident report →

Minor August 8, 2025

Some customers receiving a "Renew Session" or "Session Expired" error when opening Seismic tab in embedded app

Detected by Pingoru
Aug 08, 2025, 03:25 PM UTC
Resolved
Aug 10, 2025, 03:08 PM UTC
Duration
1d 23h
Affected: U.S. West2U.S. West3U.S. East1U.S. East2U.S. East3CAN1 (Canada)
Timeline · 7 updates
  1. investigating Aug 08, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. identified Aug 08, 2025, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 08, 2025, 04:48 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 08, 2025, 07:16 PM UTC

    Teams have identified the issue and are working on deploying a fix.

  5. identified Aug 08, 2025, 10:59 PM UTC

    We estimate the full fix will be deployed to production at approximately 2:00 UTC.

  6. monitoring Aug 09, 2025, 06:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 10, 2025, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 28, 2025

Service Platform Data Loader Job Processing Delays

Detected by Pingoru
Jul 28, 2025, 08:31 PM UTC
Resolved
Jul 29, 2025, 02:47 AM UTC
Duration
6h 15m
Affected: Service Platform
Timeline · 3 updates
  1. investigating Jul 28, 2025, 08:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2025, 02:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2025, 02:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2025

Degraded Performance – LiveSocial > ProofPoint Integration

Detected by Pingoru
Jul 17, 2025, 06:18 PM UTC
Resolved
Jul 18, 2025, 05:16 AM UTC
Duration
10h 57m
Affected: LiveSocial Admin ConsoleLiveSocial Application
Timeline · 3 updates
  1. identified Jul 17, 2025, 06:18 PM UTC

    We are currently experiencing degraded performance impacting the LiveSocial > ProofPoint integration. ProofPoint Engineering has identified the root cause and is actively working on a fix.

  2. monitoring Jul 17, 2025, 11:39 PM UTC

    ProofPoint has implemented a fix and we are monitoring the results.

  3. resolved Jul 18, 2025, 05:16 AM UTC

    ProofPoint has resolved this incident.

Read the full incident report →

Minor July 17, 2025

Learning LiveInsights Dashboard Errors for Some Customers

Detected by Pingoru
Jul 17, 2025, 02:32 PM UTC
Resolved
Jul 17, 2025, 07:36 PM UTC
Duration
5h 3m
Affected: DIY DashboardsLiveInsights
Timeline · 4 updates
  1. investigating Jul 17, 2025, 02:32 PM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2025, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2025, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 11, 2025

Users unable to create CSV Data Downloads

Detected by Pingoru
Jul 11, 2025, 05:24 PM UTC
Resolved
Jul 12, 2025, 10:07 AM UTC
Duration
16h 42m
Affected: LiveInsights
Timeline · 2 updates
  1. investigating Jul 11, 2025, 05:24 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 12, 2025, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 8, 2025

Some content file types unable to be downloaded successfully

Detected by Pingoru
Jul 08, 2025, 03:39 PM UTC
Resolved
Jul 08, 2025, 06:42 PM UTC
Duration
3h 2m
Affected: Content Downloads
Timeline · 4 updates
  1. investigating Jul 08, 2025, 03:39 PM UTC

    Our team is looking into reports that some file types are experiencing problems when attempting to download from the application

  2. identified Jul 08, 2025, 03:48 PM UTC

    Teams are currently working on a fix. This issue only affects files with a & character in the title. File downloads will work if the user adds the correct file extension to the file after it's been downloaded.

  3. monitoring Jul 08, 2025, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 08, 2025, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 30, 2025

Errors preventing tenant login

Detected by Pingoru
Jun 30, 2025, 01:40 PM UTC
Resolved
Jun 30, 2025, 05:17 PM UTC
Duration
3h 36m
Affected: U.S. East4
Timeline · 4 updates
  1. investigating Jun 30, 2025, 01:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 30, 2025, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 30, 2025, 02:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 30, 2025, 05:17 PM UTC

    This incident has been resolved.

Read the full incident report →