Lessonly Outage History

Lessonly is up right now

Pingoru has recorded 57 incidents for Lessonly: 49 in the last 12 months and 11 in the last 90 days.

Source: status.lessonly.com

57incidents recorded
49last 12 months
11last 90 days
13 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Lessonly in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026633 of 720 (5%)
May 2026113 of 744 (2%)
June 2026327 of 720 (4%)
July 2026996 of 744 (13%)
August 20266107 of 744 (14%)
September 202614 of 720 (1%)
October 2026423 of 744 (3%)
November 202600 of 31 (0%)

Incidents, newest first

Minor October 26, 2026 Learning Customers Intermittent 503 Error 20h 42m Learning Web

Started Oct 26, 2026, 06:39 PM UTC· resolved Oct 27, 2026, 03:21 PM UTC

  1. investigating Oct 26, 2026, 06:39 PM UTC

    Learning is experiencing intermittent 503 errors. To resolve, refresh your browser.

  2. identified Oct 26, 2026, 09:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2026, 12:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2026, 03:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 26, 2026 Investigating Reports of Degraded Performance 1h 47m U.S. West0, U.S. West1, U.S. West2, U.S. East1 and 2 more

Started Oct 26, 2026, 10:18 AM UTC· resolved Oct 26, 2026, 12:05 PM UTC

  1. investigating Oct 26, 2026, 10:18 AM UTC

    We are currently investigating this issue.

  2. identified Oct 26, 2026, 11:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 26, 2026, 11:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 26, 2026, 12:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 26, 2026 Customers experienced issues loading content, including LiveDoc and data sources. 1h 47m U.S. West0, U.S. West1, U.S. West2, U.S. East0 and 12 more

Started Oct 26, 2026, 10:18 AM UTC· resolved Oct 26, 2026, 12:05 PM UTC

  1. investigating Oct 26, 2026, 10:18 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 26, 2026, 12:05 PM UTC

    Incident set to "Identified" at 4:32 AM PDT Incident set to "Monitoring" at 4:48 AM PDT

Read the full incident report →

Minor October 23, 2026 DocCenter for tenants in West1 not loading 7m U.S. West1, DocCenter

Started Oct 23, 2026, 09:57 AM UTC· resolved Oct 23, 2026, 10:05 AM UTC

  1. identified Oct 23, 2026, 09:57 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 23, 2026, 10:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2026 Slowness issues for customers in EAST4 region 4h 10m U.S. East4

Started Sep 30, 2026, 02:56 PM UTC· resolved Sep 30, 2026, 07:06 PM UTC

  1. investigating Sep 30, 2026, 02:56 PM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2026, 03:27 PM UTC

    We have identified the cause of the slowness some customers have experienced, including slow page loads, delays generating LiveDocs and workspaces, and timeouts when publishing content through the API. The cause is an abnormally high volume of automated requests to our Content Manager service. We have stopped the source of the traffic and added capacity to the affected service, and performance is improving but has not yet fully returned to normal. Our teams are continuing to work on the fix and monitor the environment.

  3. monitoring Sep 30, 2026, 03:36 PM UTC

    We have mitigated the slowness and degraded performance that some customers experienced, including slow page loads, delays generating LiveDocs and workspaces, and timeouts when publishing content through the API. The system performance has returned to normal levels. We are continuing to monitor the environment closely, and our teams will conduct a full Root Cause Analysis (RCA) and implement additional safeguards to prevent a recurrence.

  4. resolved Sep 30, 2026, 07:06 PM UTC

    The slowness and degraded performance that some customers experienced beginning has been resolved. Affected areas included slow page loads, delays generating LiveDocs and workspaces, and timeouts when publishing content through the API. Performance returned to normal levels at approximately 8:30 AM PDT and have remained stable since. Our teams will conduct a full Root Cause Analysis (RCA). We apologize for the disruption.

Read the full incident report →

Minor August 28, 2026 Some customers unable to upload LiveDocs using the Document Generator Plug-in for PowerPoint 3h 52m LiveDoc

Started Aug 28, 2026, 04:44 PM UTC· resolved Aug 28, 2026, 08:37 PM UTC

  1. investigating Aug 28, 2026, 04:44 PM UTC

    We are currently investigating this issue.

  2. identified Aug 28, 2026, 05:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 28, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 28, 2026, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 28, 2026 Learning Explore Tab Showing Internal Error 2h 5m Learning Content Delivery, Learning Document Delivery, Learning Web

Started Aug 28, 2026, 09:36 AM UTC· resolved Aug 28, 2026, 11:42 AM UTC

  1. investigating Aug 28, 2026, 09:36 AM UTC

    We are investigating an issue affecting Seismic Learning where some learners may be unable to access learning content and are encountering server error messages within the Learning experience.

  2. monitoring Aug 28, 2026, 10:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 28, 2026, 10:55 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 28, 2026, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 24, 2026 Some customers in the US may be experiencing issues with Insights Dashboards 2d 17h DIY Dashboards, LiveInsights

Started Aug 24, 2026, 06:55 PM UTC· resolved Aug 27, 2026, 12:44 PM UTC

  1. investigating Aug 24, 2026, 06:55 PM UTC

    We are currently investigating this issue.

  2. identified Aug 24, 2026, 07:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2026, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2026, 12:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 20, 2026 The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed. 9h 49m Chat Support, Inbound Customer Support, Learning Chat Support

Started Aug 20, 2026, 05:54 AM UTC· resolved Aug 20, 2026, 03:44 PM UTC

  1. identified Aug 20, 2026, 05:54 AM UTC

    The Support Portal is currently unavailable. Our vendor is actively working to resolve the issue. In the meantime, please open support tickets by emailing [email protected].

  2. identified Aug 20, 2026, 01:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 20, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2026 Customers in East0 may be experiencing errors using Seismic lists 1d U.S. East0

Started Aug 11, 2026, 05:48 PM UTC· resolved Aug 12, 2026, 06:24 PM UTC

  1. investigating Aug 11, 2026, 05:48 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 11, 2026, 05:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 11, 2026, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 11, 2026, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 12, 2026, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 4, 2026 Slowness for tenants in the EAST4 region 38m U.S. East4

Started Aug 04, 2026, 08:03 PM UTC· resolved Aug 04, 2026, 08:41 PM UTC

  1. investigating Aug 04, 2026, 08:03 PM UTC

    Some customers are experiencing slowness while navigating pages within their tenants.

  2. monitoring Aug 04, 2026, 08:16 PM UTC

    Slowness issues have been resolved. Some web instances experienced transient issues which have since recovered. Teams are working to identify the root cause.

  3. resolved Aug 04, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 29, 2026 Some customers experiencing video playback issues 2h 10m Learning Video

Started Jul 29, 2026, 04:18 PM UTC· resolved Jul 29, 2026, 06:28 PM UTC

  1. investigating Jul 29, 2026, 04:18 PM UTC

    We are currently investigating this issue.

  2. identified Jul 29, 2026, 04:52 PM UTC

    Identified as an issue with our video playback provider, "Vimeo".

  3. monitoring Jul 29, 2026, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 24, 2026 LiveDoc Document Generation Timeout for Customers on West0 1h 18m U.S. West0, U.S. West2

Started Jul 24, 2026, 10:14 AM UTC· resolved Jul 24, 2026, 11:33 AM UTC

  1. investigating Jul 24, 2026, 10:14 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 11:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 23, 2026 US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected. 6h 31m U.S. West0, U.S. West1, U.S. West2, U.S. East0 and 4 more

Started Jul 23, 2026, 03:02 PM UTC· resolved Jul 23, 2026, 09:33 PM UTC

  1. investigating Jul 23, 2026, 03:02 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 23, 2026, 03:14 PM UTC

    Additional regions have been added as being impacted in US East regions. Seismic engineering is investigating possible root cause at Microsoft Azure services.

  3. investigating Jul 23, 2026, 03:26 PM UTC

    We are continuing to investigate this issue.

  4. identified Jul 23, 2026, 03:32 PM UTC

    Microsoft Azure is experiencing issues in US regions. Our teams are working on mitigation efforts and in contact with Microsoft.

  5. identified Jul 23, 2026, 03:49 PM UTC

    Seismic has re-routed some traffic to other regions to mitigate impact and continues to be in contact with Microsoft support on resolution of this incident.

  6. identified Jul 23, 2026, 04:00 PM UTC

    Azure acknowledged connectivity issues with their WestUS region. Our teams have re-routed some traffic from US West to East regions to mitigate impact.

  7. identified Jul 23, 2026, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Jul 23, 2026, 04:10 PM UTC

    We are continuing to work on a fix for this issue.

  9. identified Jul 23, 2026, 04:30 PM UTC

    Seismic is in contact with Microsoft Azure and they are urgently working on restoring services. We'll continue to post updates as we have them.

  10. identified Jul 23, 2026, 04:38 PM UTC

    We are continuing to work on a fix for this issue.

  11. identified Jul 23, 2026, 05:04 PM UTC

    This issue is the result of an upstream networking incident affecting our cloud infrastructure provider (Microsoft Azure). They are implementing mitigations, including removing affected network components from their rotation and rerouting traffic. Our team is actively monitoring the situation and continuing to evaluate options to reduce impact for our customers. Not all customers are affected; impact may vary depending on region and traffic routing. We will post further updates as more information becomes available. We apologize for any disruption and appreciate your patience.

  12. identified Jul 23, 2026, 05:21 PM UTC

    Starting at approximately 7:44 AM PT (14:44 UTC) on July 23, 2026, some customers began experiencing intermittent connectivity issues, elevated latency, or difficulty accessing Seismic. This is affecting tenants hosted in our West region infrastructure, with some downstream impact possible for other regions depending on traffic routing, primarily in East US regions. The issue stems from an underlying Microsoft Azure infrastructure event impacting their West US region, where a subset of Seismic's infrastructure is hosted. Azure has identified a potential trigger and has actively redirected traffic to healthier infrastructure as part of their mitigation efforts. Our engineering team is actively monitoring the situation alongside Azure's mitigation efforts and assessing impact across affected tenants. We will continue to provide updates as new information becomes available. What you might experience: Slow page loads, timeout errors, or temporary inability to access Seismic or specific features, such as Liveinsights, Microapps, and External Service Connections.

  13. identified Jul 23, 2026, 05:43 PM UTC

    Azure has redirected traffic away from the affected network paths and is testing further mitigations, though these haven't yet restored full service. Their engineering teams are continuing to investigate and are working through additional options to resolve the issue. We don't have an estimated resolution time yet, but we're monitoring closely and will update this page as soon as anything changes.

  14. identified Jul 23, 2026, 06:13 PM UTC

    Our cloud infrastructure provider (Microsoft Azure) has identified a likely cause of the networking incident and is actively deploying mitigation actions. Azure expects to have more information on the effectiveness of these actions within approximately 30 minutes and is closely monitoring for service recovery as the fix rolls out.

  15. identified Jul 23, 2026, 06:33 PM UTC

    Seismic is starting to see recovery from Azure's efforts. Features returning and tenant access is restored for some clients.

  16. identified Jul 23, 2026, 06:43 PM UTC

    We are seeing progress on recovery across East and West region tenants. Our cloud infrastructure provider (Microsoft Azure) identified a recent change strongly correlated with the incident in their West US region and has been rolling it back. That rollback is progressing and telemetry is confirming steady recovery. On our side, traffic has returned and affected services, including Insights, Apps, LiveSocial, and Tiled, are loading and operating as expected again. Some users may still experience slower-than-normal load times as systems fully stabilize. We are continuing to monitor service health closely and will confirm once the incident is fully resolved. Thank you for your patience throughout this event.

  17. identified Jul 23, 2026, 06:55 PM UTC

    We are continuing to see recovery across East and West region tenants. Our cloud infrastructure provider (Microsoft Azure) has completed the rollback of the change linked to the networking incident, and telemetry is showing continued signs of recovery. On our side, connectivity has been restored and affected services, including Insights, Apps, LiveSocial, and Tiled, are operating normally. Most customers should be observing recovery at this time, though some may still experience slower-than-normal load times as systems fully stabilize. We are actively validating full restoration before marking this incident resolved, and continue to monitor service health closely alongside Azure. We will post another update once we have confirmed complete recovery. Thank you for your patience.

  18. identified Jul 23, 2026, 06:57 PM UTC

    Tiled Microapps and Service Platform have recovered.

  19. monitoring Jul 23, 2026, 07:07 PM UTC

    This incident is now resolved. Our cloud infrastructure provider (Microsoft Azure) has completed the rollback and full mitigation of the networking incident, and has finished the follow-up work to make the fix durable. Connectivity has been fully restored across our East and West region tenants, and all affected services, including Insights, Apps, LiveSocial, and Tiled, are operating normally. Telemetry confirms recovery is stable. If you continue to experience any issues, please reach out to support. Thank you for your patience throughout this event, and we apologize for the disruption this caused.

  20. resolved Jul 23, 2026, 09:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2026 Renew Session Errors when Accessing Explore within Learning 41m Learning Web

Started Jul 21, 2026, 10:08 AM UTC· resolved Jul 21, 2026, 10:49 AM UTC

  1. investigating Jul 21, 2026, 10:08 AM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 10:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 10:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2026, 10:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 16, 2026 Lessons in Seismic Learning Erroring Out 5h 49m Learning Web

Started Jul 16, 2026, 11:46 PM UTC· resolved Jul 17, 2026, 05:35 AM UTC

  1. investigating Jul 16, 2026, 11:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 17, 2026, 12:05 AM UTC

    Team's have addressed issues with slow loading, errors, and memory issues. All the backed up processes have cleared. Root cause is being investigated.

  3. resolved Jul 17, 2026, 05:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 10, 2026 Some customers missing icons in tenant and experiencing publishing, library, and content property issues 1d 18h U.S. West0, U.S. West1, U.S. West2, U.S. West3 and 5 more

Started Jul 10, 2026, 06:01 PM UTC· resolved Jul 12, 2026, 12:43 PM UTC

  1. investigating Jul 10, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 10, 2026, 06:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 10, 2026, 06:54 PM UTC

    We are aware of an issue affecting icon display in some Seismic tenants, caused by a service disruption experienced today by our third-party feature management provider, LaunchDarkly. To fully restore missing icons, our team needs to restart a number of internal services over the next several hours. During this process, some customers may experience brief, intermittent service disruptions. We expect any individual disruption to be short-lived, and we are working to complete these restarts as quickly as possible while minimizing impact. We will post updates here as work progresses and confirm once the issue is fully resolved. We apologize for any inconvenience this may cause.

  4. identified Jul 10, 2026, 07:15 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jul 10, 2026, 10:35 PM UTC

    Icons, library, and content property issues are now resolved for some tenants as services are restarted and full access is restored. We are seeing resolution in the WEST0, WEST1, WEST2, and WEST3 regions.

  6. identified Jul 10, 2026, 11:18 PM UTC

    Additional regions continue to recover, including EAST regions and Southwest.

  7. identified Jul 10, 2026, 11:47 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Jul 10, 2026, 11:54 PM UTC

    We are continuing to work on a fix for this issue.

  9. monitoring Jul 11, 2026, 02:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  10. monitoring Jul 11, 2026, 02:59 AM UTC

    We are continuing to monitor for any further issues.

  11. resolved Jul 12, 2026, 12:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 10, 2026 Some customers experiencing 404 errors navigating in the platform 2h 21m U.S. West0, U.S. West1, U.S. West2, U.S. West3

Started Jul 10, 2026, 04:38 PM UTC· resolved Jul 10, 2026, 06:59 PM UTC

  1. investigating Jul 10, 2026, 04:38 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 10, 2026, 04:45 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 10, 2026, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2026 A small subset of customers may have experienced issues with SSO login. 1m U.S. West0, U.S. West1, U.S. West2, U.S. West3 and 13 more

Started Jul 07, 2026, 03:53 PM UTC· resolved Jul 07, 2026, 03:55 PM UTC

  1. investigating Jul 07, 2026, 03:53 PM UTC

    Our team has already resolved the issue.

  2. resolved Jul 07, 2026, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 6, 2026 Some customers seeing "renew session" error message after logging into tenant 1d 11h User Management

Started Jul 06, 2026, 02:45 AM UTC· resolved Jul 07, 2026, 01:58 PM UTC

  1. investigating Jul 06, 2026, 02:45 AM UTC

    We are currently investigating this issue.

  2. identified Jul 06, 2026, 02:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2026, 02:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2026, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 29, 2026 Tenants experiencing login issues 2h 44m U.S. West0, U.S. West1, U.S. West2, U.S. West3 and 14 more

Started Jun 29, 2026, 01:51 AM UTC· resolved Jun 29, 2026, 04:35 AM UTC

  1. identified Jun 29, 2026, 01:51 AM UTC

    Tenants are experiencing issues with login flows. Our engineers are aware of the issue and working on immediate resolution.

  2. monitoring Jun 29, 2026, 02:12 AM UTC

    The engineering team resolved an issue with a recent deployment. All tenants are able to login now. We're continuing to monitor the situation.

  3. resolved Jun 29, 2026, 04:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 4, 2026 Inbound emails for support cases not delivering 1h 8m Inbound Customer Support

Started Jun 04, 2026, 02:05 PM UTC· resolved Jun 04, 2026, 03:13 PM UTC

  1. investigating Jun 04, 2026, 02:05 PM UTC

    Inbound emails for support cases are experiencing issues delivering into the support ticketing system. Cases created via the support.seismic.com portal and chat support are not affected.

  2. identified Jun 04, 2026, 02:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2026, 02:54 PM UTC

    Emails are flowing through now and the issue is resolved. Customers may have experienced delayed replies and case updates. The Support Team is currently working to catch up on any delayed replies and new case updates. We will continue to monitor support email capabilities.

  4. resolved Jun 04, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 2, 2026 Login issues for some Seismic customers in East US Region 23h 27m U.S. East0

Started Jun 02, 2026, 04:49 PM UTC· resolved Jun 03, 2026, 04:16 PM UTC

  1. investigating Jun 02, 2026, 04:49 PM UTC

    We are currently investigating this issue.

  2. identified Jun 02, 2026, 05:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 02, 2026, 06:30 PM UTC

    The Seismic Engineering Team is continuing to work on resolving tenant accessibility in the EAST0 region. We'll provide additional updates as we have them.

  4. identified Jun 02, 2026, 07:02 PM UTC

    The engineering team is continuing to resolve tenant accessibility issues in the EAST0 region. We initiated a rollback of the impacted service, but that did not fully alleviate stability issues for the Seismic platform in the region. We are continuing to move forward with pulling additional diagnostics to determine the source of the instability. We will continue to provide additional updates.

  5. identified Jun 02, 2026, 07:33 PM UTC

    Seismic engineering has continued to scale out the impacted service further, and we are starting to see signs of recovery. The root cause of the degradation is still being determined, and we are still investigating. Seismic engineering is continuing to ensure stability with additional follow-up actions, including pulling additional diagnostics into the impacted service to understand what caused the initial degradation. We will continue to provide updates as we have them.

  6. monitoring Jun 02, 2026, 08:27 PM UTC

    Seismic engineering is seeing signs of stability, with the impacted services returning to a healthy state. We are continuing to monitor the environment closely to ensure full recovery. Root cause investigation remains active to understand what caused the initial degradation and prevent future occurrences. We will continue to provide updates as we have them.

  7. monitoring Jun 02, 2026, 09:15 PM UTC

    Seismic engineering has confirmed that the impacted service has fully recovered and all EAST0 tenants were back online as of approximately 3:30 PM ET. We sincerely apologize for the disruption this caused to your teams today. We understand the impact this had on your business and are committed to ensuring the reliability of our platform. A full post-mortem is being conducted at this time. Thank you for your patience and understanding.

  8. resolved Jun 03, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026 "Help" option inaccessible for some users. 12h 47m U.S. West1, U.S. East0, U.S. East2

Started May 08, 2026, 06:39 PM UTC· resolved May 09, 2026, 07:27 AM UTC

  1. investigating May 08, 2026, 06:39 PM UTC

    We are currently investigating this issue.

  2. resolved May 09, 2026, 07:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 17, 2026 Some customers are experiencing login issues in West US 1h 49m U.S. West1

Started Apr 17, 2026, 02:24 PM UTC· resolved Apr 17, 2026, 04:14 PM UTC

  1. investigating Apr 17, 2026, 02:24 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2026, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →