Lessonly incident

Users encountering errors when attempting to send Bulk Email, LiveSend, and DSR's

Major Resolved View vendor source →

Lessonly experienced a major incident on April 6, 2026 affecting Digital Sales Room and Bulk Email, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 02:48 PM UTC
Resolved
Apr 06, 2026, 06:46 PM UTC
Duration
3h 58m
Detected by Pingoru
Apr 06, 2026, 02:48 PM UTC

Affected components

Digital Sales RoomBulk Email

Update timeline

  1. investigating Apr 06, 2026, 02:48 PM UTC

    We are currently investigating this issue.

  2. identified Apr 06, 2026, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 06, 2026, 04:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 06, 2026, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 06, 2026, 05:20 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 06, 2026, 06:46 PM UTC

    This incident has been resolved.