Lessonly experienced a critical incident on January 13, 2026 affecting U.S. SouthWest1, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
U.S. SouthWest1
Update timeline
- investigating Jan 13, 2026, 05:15 PM UTC
A case has been escalated with Oracle cloud (OCI) to investigate the issue.
- identified Jan 13, 2026, 05:19 PM UTC
Oracle has responded and is investigating the issue in their Cloud environment.
- monitoring Jan 13, 2026, 05:33 PM UTC
Oracle has resolved the issue with OCI infrastructure.
- resolved Jan 13, 2026, 06:38 PM UTC
This incident has been resolved.