Lessonly incident

Email Blast Send Delays/Failures in U.S. East Region

Minor Resolved View vendor source →

Lessonly experienced a minor incident on November 7, 2025 affecting Bulk Email, lasting 22h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 06:45 PM UTC
Resolved
Nov 08, 2025, 05:03 PM UTC
Duration
22h 17m
Detected by Pingoru
Nov 07, 2025, 06:45 PM UTC

Affected components

Bulk Email

Update timeline

  1. identified Nov 07, 2025, 06:45 PM UTC

    Customer may see email blasts delays and failures. Teams working on addressing the issue and have identified the cause.

  2. identified Nov 07, 2025, 07:24 PM UTC

    Delayed email blasts have processed. The teams are continuing to address root causes of the issue to ensure issues to not resurface.

  3. monitoring Nov 07, 2025, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2025, 05:03 PM UTC

    This incident has been resolved.