LeanData incident

Microsoft Incident - Degraded performance for BookIt customers using Microsoft calendars

Ongoing since 05:23 PM UTC, affecting BookIt Links and BookIt for Forms and 1 more.

monitoring Nov 12, 2026, 06:34 PM UTC

Starting at 9:23 AM PT, customers using Microsoft (Outlook) calendars may experience a degraded calendar experience in BookIt. Scheduling pages may load slowly or fail to load, and some meeting bookings may fail to complete. The cause appears to be degraded performance at a third-party calendar provider (Microsoft). Customers using Google calendars are not affected. Our engineering team is investigating and monitoring the provider’s status. Thank you for your patience as we work to restore full service.

Started
Nov 12, 2026, 05:23 PM UTC
Resolved
Ongoing
Duration
● 2h 32m
Detected by Pingoru
Nov 12, 2026, 05:23 PM UTC

Affected components

BookIt LinksBookIt for FormsBookIt Handoff

Update timeline

  1. monitoring Nov 12, 2026, 06:34 PM UTC

    Starting at 9:23 AM PT, customers using Microsoft (Outlook) calendars may experience a degraded calendar experience in BookIt. Scheduling pages may load slowly or fail to load, and some meeting bookings may fail to complete. The cause appears to be degraded performance at a third-party calendar provider (Microsoft). Customers using Google calendars are not affected. Our engineering team is investigating and monitoring the provider’s status. Thank you for your patience as we work to restore full service.

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