KUARIO incident

KUARIO Gateway issue

Resolved after 22 minutes, affecting Import API, on April 5, 2024.

investigating Apr 05, 2024, 11:57 AM UTC

We are continuing to investigate this issue.

Started
Apr 05, 2024, 11:55 AM UTC
Resolved
Apr 05, 2024, 12:17 PM UTC
Duration
22m
Detected by Pingoru
Apr 05, 2024, 11:55 AM UTC

Affected components

Import API

Update timeline

  1. investigating Apr 05, 2024, 11:55 AM UTC

    Currently, customers of ours are experiencing problems with the KUARIO Gateway. We are currently investigating the cause. Importing users and making payments via the KUARIO gateway are currently not always processed properly.

  2. investigating Apr 05, 2024, 11:57 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 05, 2024, 12:17 PM UTC

    This incident has been resolved.

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