KUARIO incident

kuario.com website temporarily offline – precautionary security maintenance

Resolved after 6 hours 9 minutes, affecting KUARIO Website, on October 21, 2026.

investigating Oct 21, 2026, 10:15 AM UTC

On 20 October 2026 the PHP project announced a critical security release, scheduled for 21 October. PHP is a widely used component that powers our public website. As a precaution, we have taken kuario.com and its language sites (de, nl, es, pt, fr) offline while we make sure our website is fully protected. This affects only our public website. KUARIO payment terminals, the KUARIO platform and apps, and all customer transactions are not affected and keep running normally. We see no sign that our website has been compromised. We will bring it back online once the work is done and will post an update here. If you need help in the meantime, contact support at [support email / phone].

Started
Oct 21, 2026, 10:15 AM UTC
Resolved
Oct 21, 2026, 04:25 PM UTC
Duration
6h 9m
Detected by Pingoru
Oct 21, 2026, 10:15 AM UTC

Affected components

KUARIO Website

Update timeline

  1. investigating Oct 21, 2026, 10:15 AM UTC

    On 20 October 2026 the PHP project announced a critical security release, scheduled for 21 October. PHP is a widely used component that powers our public website. As a precaution, we have taken kuario.com and its language sites (de, nl, es, pt, fr) offline while we make sure our website is fully protected. This affects only our public website. KUARIO payment terminals, the KUARIO platform and apps, and all customer transactions are not affected and keep running normally. We see no sign that our website has been compromised. We will bring it back online once the work is done and will post an update here. If you need help in the meantime, contact support at [support email / phone].

  2. resolved Oct 21, 2026, 04:25 PM UTC

    This incident has been resolved.

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