KUARIO incident

RFID Card payment issues

Resolved after 26 minutes, affecting Main API, on April 5, 2024.

identified Apr 05, 2024, 01:54 PM UTC

We are investigating the issue where customers cannot retrieve items when they present the RFID card to the card reader. We are working on a fix as soon as possible. Please note that it works when using the app.

Started
Apr 05, 2024, 01:54 PM UTC
Resolved
Apr 05, 2024, 02:21 PM UTC
Duration
26m
Detected by Pingoru
Apr 05, 2024, 01:54 PM UTC

Affected components

Main API

Update timeline

  1. identified Apr 05, 2024, 01:54 PM UTC

    We are investigating the issue where customers cannot retrieve items when they present the RFID card to the card reader. We are working on a fix as soon as possible. Please note that it works when using the app.

  2. resolved Apr 05, 2024, 02:21 PM UTC

    This incident has been resolved.

Your product runs on more than KUARIO

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →