KUARIO incident

MQTT reachability degraded

Resolved after 7 hours 5 minutes, affecting MQTT Service, on April 22, 2024.

monitoring Apr 22, 2024, 01:08 PM UTC

The clients can correctly connect to MQTT again, but the manager is still showing the wrong terminal status. The terminal status will be fixed soon.

Started
Apr 22, 2024, 10:25 AM UTC
Resolved
Apr 22, 2024, 05:30 PM UTC
Duration
7h 5m
Detected by Pingoru
Apr 22, 2024, 10:25 AM UTC

Affected components

MQTT Service

Update timeline

  1. investigating Apr 22, 2024, 10:25 AM UTC

    The MQTT reachability may be downgraded. We are investigating the issue.

  2. monitoring Apr 22, 2024, 11:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 22, 2024, 01:08 PM UTC

    The clients can correctly connect to MQTT again, but the manager is still showing the wrong terminal status. The terminal status will be fixed soon.

  4. resolved Apr 22, 2024, 05:30 PM UTC

    This incident has been resolved.

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