Resolved after 1 day, affecting Main API and Personal portal and 1 more, on May 14, 2024.
A fix has been implemented and we are monitoring the results
Affected components
Main APIPersonal portalKUARIO Apps
Update timeline
- investigating May 14, 2024, 01:29 PM UTC
We are currently investigating this issue.
- monitoring May 14, 2024, 01:38 PM UTC
A fix has been implemented and we are monitoring the results.
- identified May 15, 2024, 08:31 AM UTC
We are still experiencing performance issues on our platform. As a result, not all orders are successfully executed within the specified time. We are working hard to resolve the cause.
- identified May 15, 2024, 08:33 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 15, 2024, 09:20 AM UTC
A fix has been implemented and we are monitoring the results
- resolved May 15, 2024, 02:00 PM UTC
The performance of the KUARIO platform has been fully restored.
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