KUARIO incident

Problem paying at PayBox

Resolved after 24 minutes, on June 5, 2025.

resolved Jun 05, 2025, 02:20 PM UTC

Fix for the problem has been implemented. Payments using the PayBox no longer cause problems.

Started
Jun 05, 2025, 01:55 PM UTC
Resolved
Jun 05, 2025, 02:20 PM UTC
Duration
24m
Detected by Pingoru
Jun 05, 2025, 01:55 PM UTC

Update timeline

  1. investigating Jun 05, 2025, 01:55 PM UTC

    We are currently experiencing problems with customers trying to pay via the Nayax Pinterminal

  2. identified Jun 05, 2025, 02:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 05, 2025, 02:20 PM UTC

    Fix for the problem has been implemented. Payments using the PayBox no longer cause problems.

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