KUARIO incident

Reduced performance on the KUARIO platform

Resolved after 4 minutes, affecting Main API and Business Portal and 1 more, on September 3, 2025.

investigating Sep 03, 2025, 08:36 AM UTC

We regret to inform you that we are currently experiencing performance issues on the KUARIO platform. This may cause applications and devices to have problems logging in. We are investigating the source of this incident and will provide a solution as soon as possible.

Started
Sep 03, 2025, 08:36 AM UTC
Resolved
Sep 03, 2025, 08:41 AM UTC
Duration
4m
Detected by Pingoru
Sep 03, 2025, 08:36 AM UTC

Affected components

Main APIBusiness PortalPersonal portalPayment APIKUARIO AppsImport API

Update timeline

  1. investigating Sep 03, 2025, 08:36 AM UTC

    We regret to inform you that we are currently experiencing performance issues on the KUARIO platform. This may cause applications and devices to have problems logging in. We are investigating the source of this incident and will provide a solution as soon as possible.

  2. resolved Sep 03, 2025, 08:41 AM UTC

    This incident has been resolved.

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