Resolved after 5 hours 34 minutes, affecting Main API and Payment API and 1 more, on February 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Main APIPayment APIPrint APIScan APIImport API
Update timeline
- investigating Feb 03, 2026, 11:52 AM UTC
We are currently investigating the performance issues on the platform.
- investigating Feb 03, 2026, 12:07 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 03, 2026, 12:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 05:26 PM UTC
This incident has been resolved.
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