Resolved after 14 hours 16 minutes, affecting Main API and Business Portal and 1 more, on February 24, 2026.
The issue with our payment provider has been resolved. Twint payments can once again be made on Ricoh MFPs.
Affected components
Main APIBusiness PortalPersonal portalPayment APIPrint APIKUARIO WebsiteMonitoring APIKUARIO AppsScan APIImport API
Update timeline
- investigating Feb 24, 2026, 04:03 PM UTC
We are currently experiencing a Service Disruption regarding TWINT payments with RICOH MFP Kiosk. We are investigating the issue.
- resolved Feb 25, 2026, 06:20 AM UTC
The issue with our payment provider has been resolved. Twint payments can once again be made on Ricoh MFPs.
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