KUARIO incident

User Login issues

Resolved after 6 hours 31 minutes, affecting Personal portal and KUARIO Apps, on May 21, 2026.

resolved May 21, 2026, 03:07 PM UTC

The User Login issues have been resolved. Please update KUARIO on your Android and iOS devices.

Started
May 21, 2026, 08:35 AM UTC
Resolved
May 21, 2026, 03:07 PM UTC
Duration
6h 31m
Detected by Pingoru
May 21, 2026, 08:35 AM UTC

Affected components

Personal portalKUARIO Apps

Update timeline

  1. identified May 21, 2026, 08:35 AM UTC

    The issue has been identified, and we are working on a fix.

  2. monitoring May 21, 2026, 10:12 AM UTC

    We applied a fix to the User website (login.kuario.com). The update for the Android and iOS apps is submitted to the app stores and will be available in a few hours.

  3. monitoring May 21, 2026, 12:43 PM UTC

    The updated app for Android devices, which contains the fix is live. Please update KUARIO on your Android device as soon as possible.

  4. resolved May 21, 2026, 03:07 PM UTC

    The User Login issues have been resolved. Please update KUARIO on your Android and iOS devices.

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