Kualo incident

Email Issues

Minor Resolved View vendor source →

Kualo experienced a minor incident on August 18, 2026 affecting Juliet, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 01:02 AM UTC
Resolved
Aug 18, 2026, 01:26 AM UTC
Duration
24m
Detected by Pingoru
Aug 18, 2026, 01:02 AM UTC

Affected components

Juliet

Update timeline

  1. investigating Aug 18, 2026, 01:02 AM UTC

    We are currently experiencing an issue with POP email on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Aug 18, 2026, 01:05 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Aug 18, 2026, 01:26 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.