Kualo Outage History

Kualo is up right now

Kualo had 9 outages in the last 2 years totaling 22h 47m of downtime — averaging 0.4 incidents per month.

There were 9 Kualo outages since July 1, 2025 totaling 22h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kualo.com

Minor June 7, 2026

Email Issues

Detected by Pingoru
Jun 07, 2026, 12:07 PM UTC
Resolved
Jun 07, 2026, 12:26 PM UTC
Duration
19m
Affected: Hector
Timeline · 3 updates
  1. investigating Jun 07, 2026, 12:07 PM UTC

    We are currently experiencing an issue with IMAP email on the Hector server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jun 07, 2026, 12:07 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jun 07, 2026, 12:26 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Read the full incident report →

Minor June 7, 2026

MySQL Outage

Detected by Pingoru
Jun 07, 2026, 12:07 PM UTC
Resolved
Jun 07, 2026, 12:26 PM UTC
Duration
19m
Affected: Hector
Timeline · 3 updates
  1. investigating Jun 07, 2026, 12:07 PM UTC

    We are currently experiencing an issue with MySQL on the Hector server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jun 07, 2026, 12:07 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jun 07, 2026, 12:26 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Read the full incident report →

Minor June 6, 2026

SSH Access Issue

Detected by Pingoru
Jun 06, 2026, 10:29 AM UTC
Resolved
Jun 06, 2026, 10:45 AM UTC
Duration
16m
Affected: Oberon
Timeline · 3 updates
  1. investigating Jun 06, 2026, 10:29 AM UTC

    We are currently experiencing an issue with SSH access on the Oberon server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jun 06, 2026, 10:30 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jun 06, 2026, 10:45 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Read the full incident report →

Minor June 6, 2026

PHP Processing Issue

Detected by Pingoru
Jun 06, 2026, 09:12 AM UTC
Resolved
Jun 06, 2026, 09:40 AM UTC
Duration
28m
Affected: Olivia
Timeline · 3 updates
  1. investigating Jun 06, 2026, 09:12 AM UTC

    We are currently experiencing an issue with the PHP Processing on the Olivia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jun 06, 2026, 09:23 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jun 06, 2026, 09:40 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Read the full incident report →

Minor June 1, 2026

Network Incident Notice

Detected by Pingoru
Jun 01, 2026, 03:38 AM UTC
Resolved
Jun 01, 2026, 03:55 PM UTC
Duration
12h 17m
Affected: UK Network (London, UK)Mercutio
Timeline · 5 updates
  1. identified Jun 01, 2026, 03:38 AM UTC

    We are currently experiencing a large-scale DDoS (Distributed Denial of Service) attack targeting one of our servers. Our DDoS mitigation platform has automatically detected the attack and traffic is currently being routed through our scrubbing infrastructure to filter malicious traffic and maintain service availability. While mitigation is active, some services hosted on the affected server may experience intermittent connectivity issues, increased latency, or brief disruptions as traffic is analyzed and scrubbed. Our engineering team is actively monitoring the situation and working to ensure continued service stability. We will provide further updates as the situation develops. Thank you for your patience and understanding.

  2. monitoring Jun 01, 2026, 05:14 AM UTC

    Dear Clients, Our engineering team has been working to further mitigate this attack. At this time, although ongoing, we believe that we have been successful in mitigating its effects, and legitimate traffic appears to be flowing normally. Kind regards, Kualo Support

  3. monitoring Jun 01, 2026, 07:24 AM UTC

    Dear Clients, Our engineering team continues to actively mitigate this ongoing DDoS attack. Mitigation measures remain in place, and legitimate traffic appears to be flowing normally at this time. We will continue to monitor the situation and provide further updates as necessary. Kind regards, Kualo Support

  4. monitoring Jun 01, 2026, 08:50 AM UTC

    Dear Clients, The DDoS attack has now subsided, and services are operating normally. While no further attack activity has been observed for some time, our engineering team continues to closely monitor traffic to ensure ongoing service stability. Thank you for your patience and understanding. Kind regards, Kualo Support

  5. resolved Jun 01, 2026, 03:55 PM UTC

    Dear Clients, At this time, we have seen no further issues, and the inbound attack that we were experiencing has subsided. Accordingly, we’ll close out this issue. If you require any additional support, please reach out to our team via https://my.kualo.com/ . Kind regards, Kualo Support

Read the full incident report →

Minor May 28, 2026

Service Outage

Detected by Pingoru
May 28, 2026, 01:44 AM UTC
Resolved
May 28, 2026, 02:05 AM UTC
Duration
21m
Affected: Rosaline
Timeline · 3 updates
  1. investigating May 28, 2026, 01:44 AM UTC

    We are currently experiencing a server wide outage on the Rosaline server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 28, 2026, 01:49 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 28, 2026, 02:05 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Read the full incident report →