Kualo incident

Email Issues

Resolved after 32 minutes, affecting Juliet, on August 17, 2026.

resolved Aug 18, 2026, 12:20 AM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Aug 17, 2026, 11:48 PM UTC
Resolved
Aug 18, 2026, 12:20 AM UTC
Duration
32m
Detected by Pingoru
Aug 17, 2026, 11:48 PM UTC

Affected components

Juliet

Update timeline

  1. investigating Aug 17, 2026, 11:48 PM UTC

    We are currently experiencing an issue with IMAP email on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Aug 18, 2026, 12:04 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Aug 18, 2026, 12:20 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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