Kualo incident

Email Issues

Resolved after 1 hour 29 minutes, affecting Juliet and MailMachine, on August 10, 2026.

resolved Aug 10, 2026, 03:46 AM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Aug 10, 2026, 02:17 AM UTC
Resolved
Aug 10, 2026, 03:46 AM UTC
Duration
1h 29m
Detected by Pingoru
Aug 10, 2026, 02:17 AM UTC

Affected components

JulietMailMachine

Update timeline

  1. investigating Aug 10, 2026, 02:17 AM UTC

    We are currently experiencing an issue with IMAP email on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Aug 10, 2026, 03:28 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Aug 10, 2026, 03:46 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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