Kualo experienced a minor incident on July 19, 2026 affecting Mercutio, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Mercutio
Update timeline
- investigating Jul 19, 2026, 12:36 PM UTC
We are currently experiencing an issue with MySQL on the Mercutio server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 19, 2026, 12:40 PM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 19, 2026, 12:59 PM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.