Kualo incident

Email Issues

Resolved after 26 minutes, affecting Mercutio, on July 19, 2026.

resolved Jul 19, 2026, 04:29 AM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Jul 19, 2026, 04:03 AM UTC
Resolved
Jul 19, 2026, 04:29 AM UTC
Duration
26m
Detected by Pingoru
Jul 19, 2026, 04:03 AM UTC

Affected components

Mercutio

Update timeline

  1. investigating Jul 19, 2026, 04:03 AM UTC

    We are currently experiencing an issue with email sending on the Mercutio server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jul 19, 2026, 04:11 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jul 19, 2026, 04:29 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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