Kualo experienced a minor incident on April 23, 2026 affecting Olivia, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Olivia
Update timeline
- investigating Apr 23, 2026, 10:30 AM UTC
We are currently experiencing an issue with IMAP email on the Olivia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Apr 23, 2026, 10:58 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Apr 23, 2026, 11:17 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.