Resolved after 1 hour 3 minutes, affecting Hector, on July 11, 2026.
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.
Affected components
Update timeline
- investigating Jul 11, 2026, 10:32 AM UTC
We are currently experiencing an issue with MySQL on the Hector server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 11, 2026, 10:47 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- investigating Jul 11, 2026, 11:03 AM UTC
We have unfortunately, identified some additional service impacting issues. This case has been reopened while our system administrators review further
- monitoring Jul 11, 2026, 11:15 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 11, 2026, 11:35 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.
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