Kualo incident

Email Issues

Resolved after 15 minutes, affecting Hector and Zimbra Enterprise Email, on July 10, 2026.

resolved Jul 10, 2026, 03:41 AM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Jul 10, 2026, 03:26 AM UTC
Resolved
Jul 10, 2026, 03:41 AM UTC
Duration
15m
Detected by Pingoru
Jul 10, 2026, 03:26 AM UTC

Affected components

HectorZimbra Enterprise Email

Update timeline

  1. investigating Jul 10, 2026, 03:26 AM UTC

    We are currently experiencing an issue with IMAP email on the Hector server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jul 10, 2026, 03:26 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jul 10, 2026, 03:41 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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