Kualo experienced a minor incident on July 10, 2026 affecting Hector and Zimbra Enterprise Email, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
HectorZimbra Enterprise Email
Update timeline
- investigating Jul 10, 2026, 03:26 AM UTC
We are currently experiencing an issue with IMAP email on the Hector server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 10, 2026, 03:26 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 10, 2026, 03:41 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.