Kualo incident

Email Issues

Resolved after 3 hours 50 minutes, affecting Juliet, on July 6, 2026.

resolved Jul 06, 2026, 01:53 PM UTC

This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

Started
Jul 06, 2026, 10:03 AM UTC
Resolved
Jul 06, 2026, 01:53 PM UTC
Duration
3h 50m
Detected by Pingoru
Jul 06, 2026, 10:03 AM UTC

Affected components

Juliet

Update timeline

  1. investigating Jul 06, 2026, 10:03 AM UTC

    We are currently experiencing an issue with email sending on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Jul 06, 2026, 01:32 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Jul 06, 2026, 01:53 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.

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